Returns & Exchanges
Due to the perishable nature of our curated craft beer and spirit collections, we are unable to accept returns on any alcohol products once they have been delivered. If your order arrived damaged or incorrect, please contact our support team within 48 hours to initiate a replacement or refund process.
Inspect Your Delivery
Carefully examine your package upon arrival for any signs of leakage, breakage, or incorrect items before disposing of the shipping materials.
Document Issues
Take clear, high-resolution photographs of any damaged bottles, leaking cans, or the incorrect shipment to serve as proof for your claim.
Contact Support
Email our customer service team at [email protected] with your order number and the attached photos within 2 business days of delivery.
Resolution Process
Our team will review your claim and, if approved, will issue a store credit, a full refund, or ship out a replacement package at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing